At Dailynergy, we care about your comfort and satisfaction. If your order isn’t what you expected, don’t worry—we’ll make it right. Here’s how our return and refund process works:
Return Window
You have 30 days from the delivery date to request a return or exchange.
After 30 days, unfortunately, we can’t accept returns or exchanges.
What You Can Return
Unworn, unwashed socks in original packaging.
Items must have tags, inserts, or gift boxes (if included).
⚠️ For health and hygiene reasons, socks that have been worn or tried on cannot be returned.
What You Cannot Return
Final-sale or clearance items (clearly marked on product page).
Gift cards.
Items not in their original condition.
Exchanges (Size or Color)
Free exchange within 30 days if the socks are unused.
Simply let us know the size or color you need, and we’ll guide you through the next step.
Wrong, Damaged, or Defective Items
If you received the wrong item, or your order arrived damaged/defective, email us within 7 days of delivery.
Please include photos of the item and packaging.
We’ll send you a replacement or process a full refund. In these cases, Dailynergy covers the return shipping.
How To Start a Return
Email us at support@dailynergy.com with:
Your order number
Item name
Reason for return
Wait for our approval and return instructions.
Ship the item back using a trackable shipping service.
If the issue is our fault (wrong/defective item), we’ll send you a prepaid return label.
For all other returns, the customer is responsible for return shipping.
Refund Timeline
Once we receive your return, we’ll inspect it within 2 business days.
Refunds are issued to your original payment method within 3–5 business days after approval.
Depending on your bank, it may take 5–10 business days for the credit to appear.
Shipping fees (if any) are non-refundable.
Partial Returns from Bundles/Deals
If you return part of a discounted bundle, your refund will reflect the stand-alone price of that item.
Order Changes & Cancellations
Need to cancel or update your shipping address? Email us within 12 hours of placing your order.
If the order has already shipped, you’ll need to start a standard return once it arrives.
International Orders
For returns outside the USA, please contact us first.
Return shipping costs and timelines may vary.
Gifts
If you received a gift, we can issue store credit to you or refund the original purchaser.
Need Help?
📧 support@dailynergy.com
🕒 Mon–Fri, 9am–5pm (EST)
Your satisfaction is our top priority. Thank you for trusting Dailynergy Compression Socks for your everyday comfort. 🧦